My Cart

Close

Policies

Updated 2/17/19

SHIPPING

- FREE Shipping for orders $75 or more in the US.

- Orders are processed and shipped within 2-5 business days

- Graphic Tees made In-House may take a bit longer 

 

RETURNS/EXCHANGES

EMAIL cvtexchange@gmail.com for questions.

Customer service is our number one priority and we want you to be happy with every purchase!

If your item isn't a great fit or you are not happy...we do accept exchanges or returns within 10 days of receipt for STORE CREDIT ONLY. A Gift Card in the amount you paid will be issued via email as store credit. Please contact us. Package/return label must be dated within 10 days of your received date/delivered date...or package will be rejected.

No Holds for exchanges. If you would like to exchange, please mail your exchange to address below. Once we receive the item, we will invoice for shipping cost back to you as long as item is in stock. If item is not in stock to exchange, a store credit will be given.

Buyer is responsible for all shipping charges pertaining to returns and exchanges.

To be eligible for a return/exchange...

- the product must have been received by you within the last 10 days.

- the product is not damaged or worn, must include original tags still attached to item and shoe boxes must be shipped inside another package/box as the shoe box will become damaged during transit.

- Sale items or accessories/undergarments/bralettes cannot be returned/exchanged . (sale items include: sale, clearance and jewelry). These are all FINAL SALE. Anything Discounted 30% off or more is FINAL SALE (including items bought during special sales)

(products that do not meet this criteria will not be considered for return/exchange and will be returned to you without refund)

Once Chloe vs Tank mails the package to you... USPS is responsible for the delivery and protection of your package. Please contact USPS if item has not arrived or is damaged. if you cannot resolve with USPS...please contact us.

 

EXCESSIVE RETURN POLICY:

If you return or exchange more than 3 items, a 15% restocking/handling/shipping fee will be deducted from the return. We are always available to help you decide which size you need before ordering.

 

Please mail items back to:

Chloe vs Tank THE BOUTIQUE

P.O. Box 325
Magnolia Tx 77353

 

DEFECTIVE

Please inspect your items upon receipt. If you received defective items, please contact us within 2 days so that we can correct the issue.

 

Please feel free to contact us with any questions or concerns about your order.

Email us at cvtexchange@gmail.com

 

 

 

We use technologies, such as cookies, to customize content and advertising, to provide social media features and to analyze traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners.

 

 

Hello You!

Join our mailing list